PRIVACY POLICY
At Plata Real Estate, your privacy and the security of your personal information are important to us. This policy explains the types of data we collect, how it’s used, and the measures we take to keep it secure. Our approach is straightforward: we only gather what we need to deliver our services effectively, and we handle your information with care.
What Personal Information We Collect
When you engage with Plata Real Estate, we may need to gather some personal details to establish and maintain a professional relationship. Here’s a breakdown of the kinds of information we collect:
• Basic Details: Your name, contact information (email, phone number, address), and nationality.
• Identification Information: Date and place of birth, gender, and other identifiers.
• Financial Details: Bank account and card information necessary for processing transactions securely.
• Employment Information: Job title, company name, and income details for compliance.
• Verification Documents: For regulatory purposes, we may ask for copies of identification, proof of address, and other documents to comply with Anti-Money Laundering (AML) regulations.
This information is collected directly from you to ensure we fully understand your needs and can deliver our services effectively.
How We Use Your Data
Your personal information enables us to provide the services you need and manage our relationship with you. Here’s how we use it:
1. Service Delivery
To manage and support our professional engagements, process transactions, and communicate important updates.
2. Legal and Regulatory Compliance
To fulfill our legal obligations, such as compliance with AML regulations.
3. Event Invitations & Updates
We may share relevant updates or invite you to events related to our services.
4. Customer Support and Quality Assurance
This data is processed to achieve business objectives and to comply with legal requirements, always with a focus on security and transparency.
Legal Basis for Data Processing
Plata Real Estate processes personal data based on:
• Legitimate Interests: Enhancing our relationship with you, developing our services, and business growth.
• Compliance with Legal Obligations: Adhering to AML laws, reporting obligations, and safeguarding our rights.
• Consent: In specific cases, we may request your consent to process data. You’re free to withdraw your consent at any time, though any processing prior to withdrawal will remain valid.
We ensure that any data shared with third parties is only for necessary, legitimate purposes and follows our data privacy and security standards.
Third-Party Involvement
When required, we may share personal data with trusted third parties to complete a service or to meet legal obligations. Rest assured, we only work with partners who adhere to our data privacy standards. We never sell your data to anyone, and we’re transparent about any third-party involvement.
Ensuring Your Data’s Security
We prioritize your data’s security by implementing technical, organizational, and security measures that prevent accidental loss, unauthorized access, or misuse. Our data protection policy mandates that only those directly involved in your service or relationship with Plata Real Estate have access to your information.
Data Retention and Disposal
Your data will be retained only as long as it’s necessary for the purpose it was collected. Once the objective is met, we’ll securely delete or anonymize your information to protect your privacy.
How to Raise Data Privacy Concerns
If you have questions, concerns, or requests about your personal data, please don’t hesitate to reach out. You can email our Data Protection Officer at legal@plata.realestate We’re here to address your concerns in accordance with our data protection policy.
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Level 36, Suite 08, Burj Al Salam,
Sheraton Grand Hotel, Sheikh Zayed
Road, Dubai, UAE
- +971 54 345 7199
- sales@palata.ae
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